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Customer Reviews

Customer_reviews

on 2/26/2013

"I recently renovated my basement, and needed a vinyl floor and a carpet runner for the stairs. Bijan at Carpet Bazaar came to my house promptly and reviewed the work I wanted. He explained how the work would be done, and made several recommendations regarding materials and preparation. After some deliberation I chose vinyl sheet for the floor and the carpet he recommended for the stairs. His installation crew arrived promptly and completed the work in one day, and they did a great job. They cleaned up the worksite perfectly when they finished the job. I recommend Carpet Bazaar, and intend to use them again for a kitchen floor that I need."

John S.
Washington, DC


on 10/20/2010

"We left our keys with Bijan on Friday and came home on Sunday with beautifully finished hard wood floors, a new kitchen floor, and a newly stained sunroom floor.  All the work was perfectly completed, with great attention to detail and respect for our home.  We forgot to empty a closet and the workers carefully removed the items and cleaned the closet floor so it could also be refinished.  There was no dust or trash left anywhere.  The hardwood floors look brand new!"

Jonathan B.
Silver Spring, MD


on November 27, 2012

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: November 11, 2011

Hire Again: Yes

Approximate Cost: $800.00

Home Build Year: 2006

Description Of Work: They repaired and cleaned a rug and we purchased a rug from them

Member Comments: They were quick to respond to our need a delivered the rugs to us


on April 28, 2012

Category:

Services Performed: Yes

Work Completed Date: March 03, 2012

Hire Again: Yes

Approximate Cost: $1,000.00

Home Build Year: 1951

Description Of Work: Carpet removal and installation in basement and on stairs.

Member Comments: Bijan at Carpet Bazaar is very good to work with. He came over and looked at our basement and gave us a free estimate. He helped us pick out the carpet and shared his expertise around the color scheme of the room and how it would work with the carpet. His workmen showed up early, but they did the job well and efficiently.


on January 15, 2012

Category: Carpet Sales/Installation/Repair
Hardwood Flooring Sales/Installation/Refinishing

Services Performed: Yes

Work Completed Date: May 15, 2010

Hire Again: Yes

Approximate Cost: $5,479.00

Home Build Year: 2006

Description Of Work: Installed hardwood floors in living rooms. Installed Carpet in 2 bedrooms, stairs and loft.

Member Comments: The experience selecting and purchasing the carpet/floors was great. Bijoy, the owner, was super nice and helpful. The only negative was that the installation technicians (which are sub-contractors from a third-party company) were extremely late. They were supposed to show up in the morning and didn't come until early evening, when it was too late to do work. The work took longer than expected us, and the waiting around was an inconvenience. That was the only con. Everything else was great and we love the floors/carpets.


on December 22, 2011

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: September 15, 2010

Last Modified Date: December 29, 2011

Hire Again: Yes

Approximate Cost: $2,100.00

Home Build Year: 1985

Description Of Work: Carpet Bazaar installed wall to wall carpeting in the whole house in September of last year.

Member Comments: They were very accommodating. I was renovating a house so the place was empty when they installed the carpeting. The only criticism I would have of them is that in one of the rooms they apparently stained a piece of the carpet and they just put a little square to replace it. I brought that to the attention of the installers and they ripped up the carpet in that room and replaced it all. You have to watch them and make sure that they don't take short cuts like that because in a couple of years that would have shown up very clearly.


on April 28, 2011

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: March 12, 2011

Hire Again: Yes

Approximate Cost: $2,400.00

Home Build Year: 1938

Description Of Work: Two services were performed - 1.) purchase and installation of carpet in a bedroom, hallway and stairway. 2.) Purchase and delivery of a custom cut area rug for my master bedroom. Bijan was excellent to work with. Communication was clear, estimates were quick and the work was performed on time.

Member Comments: The installation of the carpet in the room, hallway, and stairs was excellent. The job was completed in the same day (this included the installers cutting the carpet for the stairs, taking it back to the store to have bound, and return to my home to complete the installation). I have never had carpet installed where there wasnt minor damage to baseboard trim, etc...but the installers didn't nick anything. They did a great job.


on January 05, 2011

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: November 27, 2010

Hire Again: Yes

Approximate Cost: $9,500.00

Home Build Year: 1980

Description Of Work: Helped select carpet to meet our needs. We also purchased two machine made rugs. Rugs wew customized to fit area. One run made narrower and two rugs combined to fit rooms. Customizations were carefully made so seems are almost undetectable. Carpet feel great.

Member Comments: Very pleased. Bijon was very helpful in helping choose carpet and rugs. Came out personally to measure and suggest rug alteration. Very pleased.


on November 01, 2010

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: September 17, 2010

Hire Again: Yes

Approximate Cost: $2,000.00

Home Build Year: 1941

Description Of Work: Took up old carpet in our office, laid new carpet in a hallway and 2 rooms, plus bottom floor molding. Bijan and the 2 carpet installers were very professional and conscientious. I didn't shop around for price, but it seemed fair.

Member Comments: We are very pleased with the work.


on September 21, 2010

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: August 27, 2010

Hire Again: Yes

Approximate Cost: $800.00

Home Build Year: 1938

Description Of Work: Removed old carpeting and installed new carpeting in two small rooms.

Member Comments: They were professional on the phone, came over to the house later the same day to measure, and were very helpful in the store. They had a good selection of carpeting that was 'green'. Installation was professional and quick.


on September 08, 2010

Category: Carpet Sales/Installation/Repair
Ceramic Tile
Flooring Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: August 28, 2010

Last Modified Date: October 15, 2010

Hire Again: Yes

Approximate Cost: $3,200.00

Home Build Year: 1945

Description Of Work: Replace carpet on stairway, landing and halls, and two bedrooms with closets. Install tile flooring at entrance.

Member Comments: I was able to get an initial in-home consultation and measurements on the same day that I called. The next day I went to their store to look at samples and to get an estimate. Since they had taken some digital photos of the current flooring, they were able to recommend color ranges and materials. It's a small store, but the selection is huge. Even though there were other customers, Bijan did an excellent job of making me feel like I was the most important one as he patiently provided sample after sample of carpeting and tiles. Pricing was right in the ballpark of what I expected. After ordering, Bijan contacted me several times to provide updates on the order status and gave me ample notice of a minor delay on the installation date while still managing to get the work done at my convenience. On the day of installation, the work team was neat and professional. They provided updates during the process. They double-checked with me before installing the tiles to make sure I would be pleased with the layout. While the initial estimate was for a 2-day job, it was done in one day. The work team did a thorough cleanup. The finished project looked exactly as I had imagined. From start to finish a top-notch professional job.

Additional Questions Answered when completing this review

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? 1-2 weeks

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Professional treatment from start to finish.

What surprises came up during the course of the work? Job completed 1 day sooner than estimated.

What words of advice would you give other members considering this contractor? Highly recommended.

What words of advice would you give this contractor? Keep doing what you're doing.

 


on August 27, 2010

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: August 13, 2010

Hire Again: Yes

Approximate Cost: $175.00

Home Build Year: 1938

Description Of Work: He installed carpet that I owned in 2 small walk-in closets. He also fixed some thresholds.

Member Comments: Michael was very responsive and considerate of my schedule. I had to reschedule several times due to another contractor. On the work-day, he was on-time and did a great job. I will use him again.


on August 25, 2010

Category: Carpet Sales/Installation/Repair
Flooring Sales/Installation/Repair

Services Performed: No

Work Completed Date: August 02, 2010

Last Modified Date: September 01, 2010

Hire Again: Yes

Approximate Cost: $5,200.00

Home Build Year: 1985

Description Of Work: Carpet Bazaar gave me a bid on carpeting the whole house and putting vinyl flooring in the basement.

Member Comments: I haven't accepted the bid or rejected it. I am getting an estimate from another source before we choose to do anything. I found that they were right around the corner from where I was. The quote was for both the carpeting and the vinyl. I decided against doing the vinyl flooring and am still pursuing the carpeting. Overall, it went very well. The guy was very responsive. He brought samples over and we chatted. I would consider using them in the future.


on August 14, 2010

Category: Carpet Sales/Installation/Repair
Flooring Sales/Installation/Repair
Hardwood Flooring Sales/Installation/Refinishing

Services Performed: Yes

Work Completed Date: June 07, 2010

Hire Again: Yes

Approximate Cost: $5,000.00

Home Build Year: 2006

Description Of Work: Sold and installed carpets and engineered hardwood floors for our new condo. Carpets were installed in two bedrooms, stairs, and upstairs loft. hardwood floors were installed in the living room.

Member Comments: Sales process was great. We dealt with Bijon, who was an absolute pleasure. They installed the carpet in one day. It was a fabulous experience. We would recommend them to anyone for carpet sales/installation. However, things didn't go as smoothly for the floor installations. We were told it would be a one day process to install the flooring. The workers were several hours late and by the time they got there, it was too late to begin loud work in our building. They came the next day but didn't finish, so finished up the following day. When they left, there were bubbles in the flooring and small gaps against the walls. Someone came to look at it and then they pretty much fixed the problems. Overall we are happy with the floors but wish the installation process was smoother.

Additional Questions Answered when completing this review

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? location, reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Friendly sales, great products

What did you like least about this contractor? Flooring took longer than expected and needed to be fixed

What words of advice would you give other members considering this contractor? Try to make sure you are getting punctual workers.

What words of advice would you give this contractor? Make sure your workers show up on time

 



on August 05, 2010

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: June 28, 2010

Hire Again: Yes

Approximate Cost: $700.00

Home Build Year: 1984

Description Of Work: carpeted tow stories of stairs.

Member Comments: went well. I did notice a small piece of wood had been accidentally been chipped off, but otherwise good job.


on June 01, 2010

Category: Carpet Sales/Installation/Repair

Services Performed: Yes

Work Completed Date: May 13, 2010

Hire Again: Yes

Approximate Cost: $4,500.00

Home Build Year: 1959

Description Of Work: They were able to give us the estimate and complete the installation in just over a week. We were so impressed with the quick turn around, attention to detail and the overall service. They were very responsive to all calls and questions throughout the process.

Member Comments: went well. I did notice a small piece of wood had been accidentally been chipped off, but otherwise good job.


Subscriber from WASHINGTON, DC wrote on 02/25/13

"I recently renovated my basement, and needed a vinyl floor and a carpet runner for the stairs. Bijan at Carpet Bazaar came to my house promptly and reviewed the work I wanted. He explained how the work would be done, and made several recommendations regarding materials and preparation. After some deliberation I chose vinyl sheet for the floor and the carpet he recommended for the stairs. His installation crew arrived promptly and completed the work in one day, and they did a great job. They cleaned up the worksite perfectly when they finished the job. I recommend Carpet Bazaar, and intend to use them again for a kitchen floor that I need. "


Subscriber from SILVER SPRING, MD wrote on 09/08/10

"Great local business. They cleaned our area rug and repaired it very quickly and for a great price. Really nice, friendly and helpful. I plan to buy our wall to wall there soon. "


Subscriber from SILVER SPRING, MD wrote on 03/02/09

"Extremely knowledgable and helpful. The owners are from the middle east and there is an atmosphere of gracious hospitality and pride in products and expertise that you don't often find in the US. "


Subscriber from SILVER SPRING, MD wrote on 08/24/07

"Very helpful with recommendations on rug styles and colors. They go the extra mile to make sure you are satisfied--when my rug and runner didn't match, they shipped both back to the manufacturer for a better match.

Their address is now 1919 Seminary Rd., but the phone number is the same. "


Peyman Ghosoor reviewed in the last week



Quality: Excellent
Appeal: Excellent
Service: Excellent

" i have had some Persian hand woven rugs cleaned by carpet bazaar and have been very happy with the work done. i highly recommend carpet bazaar and flooring for your carpet and rug cleaning needs. "


Nima GH reviewed in the last week



Quality: Excellent
Appeal: Excellent
Service: Excellent

"simply the best.

beautiful show room.

khowledgable staff.

easonable prices. "

























We carry products of the most reputable manufacturers in the flooring and carpet industries:

couristan carpet and rug beauliu of America flooring Armstrong flooring shaw flooring and carpeting stanton carpet gerflor flooring centiva luxury vinyl
Bruce hard wood flooring congoleum dura ceramic mohawk flooring and carpeting miragehard wood flooring tuftex carpet deltile ceramic decoria flooring
eco finishes flooring Zoroufy somerset flooring constoga tile ceramic tarkett laminate flooring Naturelle flooring APC cork
ipocork natural cork forbo marmoleum flooring flexitec vinyl flooring floorida tile ceramic flooring us floors kronotex flooring
Delos Rugs Foreign Accents Rugs Sphinx Rugs Dynamic Rugs Momeni Rugs Masland Carpet and Rugs Kas Rugs
Fiberworks Helios Carpet JJ Haines J-mish carpeting Mullican Flooring Mercier wood flooring Triangulo Hardwood Flooring